Maison

Francis Kurkdjian

Paris

Shipping & Returns Policy


This section is dedicated to the Shipping options and Returns policy of Maison Francis Kurkdjian's website.

Shipping

Maison Francis Kurkdjian works with various carriers depending on the delivery destination. Delivery methods will be suggested during order validation.


· DHL delivers to international destinations (excluding United States and United Kingdom).



Orders placed on our site are delivered by our partner carriers, who undertake to deliver packages within the following average times from dispatch:


· International: up to 3 weeks depending on the country/region.


If your order contains an engraving, the delivery time will be extended by 1 to 2 additional working days.

Returns

You have 14 calendar days as from the delivery date to cancel your order and request a refund. To do so, you must use the return form or a plain piece of paper to inform us of your decision, either by email or by certified mail with acknowledgement of receipt addressed to Maison Francis Kurkdjian at the address below.


Please note that personalized items cannot be exchanged or refunded. The item(s) must be returned unopened and unused, in perfect condition in the original packaging (if these conditions are not met, you will not be refunded) along with the form, to the following address:


DUHAMEL LOGISTIQUE - Site 9

RETOUR SAV MFK

ZA LES VIGNETTES

27690 LERY


Please keep the proof of delivery of your return request. The return form can be downloaded from the Terms and Conditions section of our site or, if your order was placed using a customer account, from the “My orders” section of your account.


More information available in our FAQ.

Luxury perfumes · Collections · Maison Francis Kurkdjian

Dive into the collections of Maison Francis Kurkdjian and explore unique scents which will stir memories and dreams to aspire to the exceptional.

Maison Francis Kurkdjian - Fragrance Finder

Discover the fragrances that suit you best thanks to the Fragrance Finder.

This questionnaire, developed by Francis Kurkdjian, allows you to determine which fragrances in our olfactory wardrobe will reflect best the different facets of your personality.